Mantra Legends Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 2,689 reviews

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Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
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Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

Our accommodation(s)

Hotel location

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

Telephone
Fax +61 7 5588 7885

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,689 reviews

TripAdvisor Rating  4.0/5  3,894 reviews

Great stay, all we needed and more!

Customer review rating 4.0/5

Gaby Couples - Confirmed reviews ALL

We had a great stay at the Mantra Legends Hotel! The location is perfect, close to everything like the beach, shops, restaurants, the tram stop. It has a nice pool, pool towels were available at the reception. The studio room for two people had exactly what we needed, a comfy big bed, a kitchenette with a fridge, microwave, kettle etc, the shower felt great! And the view over the city through the panoramic window (one whole glass wall) was amazing! We also enjoyed the little balcony. No noise disturbances at all at night in the room. The room was clean at all times, serviced every day. Complimentary coffee and tea was nice to have. We will definitely be back on our next visit at the Goldcoast if the price stays reasonable.

Dear Gaby, Thanks so much for the lovely review! I am delighted to read you found our central location so awesome and that you enjoyed all the amenities within the room. I hope we can welcome you back for another stay soon! Kindly, Jordan Egan Assistant Manager

Musty room

Customer review rating 1.5/5

M Friends - Confirmed reviews ALL

Our room had a musty smell that we weren't able to dissipate even leaving the balcony door open overnight. Probably built up dust in the AC vents or mold somewhere - we got the impression the room had been in that condition for a long time. Whatever it was, it triggered our allergies after a night. The bathroom had no ventilation to speak of. Terrible design. The whole room seemed pretty old and poorly designed, frankly. The blankets provided were a bit thin going into Winter but at least we were able to get extras. The tv chromecast and Foxtel were pretty unreliable, having constant connection issues. We gave up on that pretty fast. The location of the hotel is good and the lobby is nice. It's a shame the actual rooms are plagued with issues. Maybe there are better recently renovated or better maintained rooms on a different floor but we won't be back to find out.

Dear Samantha, Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that your experience did not meet your expectations. I do apologise for the cleaning standard and will be sure to pass your feedback onto our housekeeping department to help prevent a future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindly, Jordan Egan Assistant Manager

Great location and friendly staff

TripAdvisor rating 4.0/5

Extraordinary237962 Couples - TripAdvisor review

We booked 10 nights in a spa suite paying just over $300 per night. As we are from a colder state a priority of our holiday is to get some sunshine So I called the hotel several months out from our arrival specifically requesting a sunny room with balcony and sea views, like the one in the advertising. As a Accor plus platinum member the staff made special notes and said that we should get our requests seen as we are platinum. The day before our arrival I called to confirm our room and was told that yes they were able to give us our requests. On arrival however we were given a room with no balcony partial sea views but it was sunny. The next morning I went down to reception and just asked that if over the next 10 days the room that we requested (As in the advertising) came up that would be happy to change rooms but no stress if not. Staff then called us the same morning to say that our requested room was available if we wanted to move. We were so grateful and moved to our new room, it had a small balcony beautiful views but the sun did not shine on that part of the building. Toward the end of our stay we decided that we would extend for an extra 2 days so instead of booking a spa suite I just booked a deluxe studio ocean view room and it is beautiful. Ocean views with the sun flooding into your room and sunny balcony. Very grateful to have a couple of days at the end of our holiday in a lovely sunny room.

Nice and relaxing

Customer review rating 5.0/5

Michael Friends - Confirmed reviews ALL

I enjoyed my stay, the view of the beach was awesome, the pool was really nice and the staff are all friendly to😀

Dear Michael, Thanks so much for the lovely review! I am delighted to read you found our views so awesome and that you appreciated our hardworking and friendly staff members, I will be sure to pass your compliments onto them. I hope we can welcome you back for another stay soon! Kindly, Jordan Egan Assistant Manager

Good stay, various problems, not resolved.

Customer review rating 2.0/5

Mark Solo - Confirmed reviews ALL

I like staying at the Mantra legends, the staff at the reception were excellent, efficient and helpful, but there were a number of problems, which I pointed out, but were not resolved.

Dear MARK W., Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Zac Rossiter Assistant Manager

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Other web-users rate our hotel

  • 1,492 reviews 9.2/10 Location
  • 2,105 reviews 6.1/10 Room
  • 1,699 reviews 8.2/10 Service
  • 40 reviews 4.5/10 WiFi
  • 822 reviews 5.6/10 Cleanliness
  • 768 reviews 4.1/10 Comfort
  • 443 reviews 7.7/10 Breakfast
  • 432 reviews 7.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.