Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,138 reviews

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350 Church Street, 2150 PARRAMATTA, Australia

Novotel Sydney Parramatta

Hotel that makes every moment matter

Located by the river in the centre of Western Sydney's urban hub, Novotel Sydney Parramatta welcomes you to experience comfort with world-class service. Stylish and modern decor provide an urban haven in your room. Enjoy a bright start to your day with a delicious, nourishing breakfast at 350 Restaurant & Lounge off the sunlit Atrium and explore what Parramatta CBD has to offer.

Home to Sydney's second largest CBD, Parramatta is a popular destination for business travel. Offering access to Parramatta CBD and an extensive range of conference facilities, Novotel Sydney Parramatta is perfect for business travellers. Located within Parramatta's cosmopolitan dining precinct, this impressive Sydney hotel also favours leisure travellers, offering access to Riverside Theatres, Rosehill Racecourse, Raging Waters Sydney, Sydney Olympic Park, Westfields Shopping Centre and Sydney CBD.

Parramatta is a popular destination for business and leisure travel alike. Novotel Sydney Parramatta is located within Parramatta's cosmopolitan dining precinct and offers close access to Riverside Theatres, CommBank Stadium and Sydney Olympic Park.

Myself and the team wish you a memorable stay at the Novotel Sydney Parramatta and look forward to welcoming you back to the hotel. Please contact us for any enquiries via h8787@nmsp.com.au

Tom Marsic, Hotel Management

Please be advised that 350 Restaurant will be closed for lunch and dinner service from 12th to 27th April 2025. During this period, 350 Bar and in-room dining will operate as usual and breakfast will continue to be served as a buffet in 350 Restaurant.
We apologise for any inconvenience this may cause during your stay.

Hotel extras

Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views
Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta
Outdoor pool and spa with a modern gymnasium
11 flexible conference and event spaces
10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room 1 King Bed

3 pers. max

Bedding 1 x King size bed(s)
Views: Pool side or Park view or River side or City View or Panorama view
Most of the accommodation: Corner Room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Room 2 Double Beds

4 pers. max

Bedding 2 x Twin bed(s)
Views: Pool side or Park view or River side or City View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite 1 King Bed

4 pers. max

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Room 1 King Bed and Spa

4 pers. max

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Panorama view or Park view or City View

From NaN € NaN AUD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

+61 2 9630 4999

+61 2 9630 0757

Railway station
Ferries

PARRAMATTA FERRY

Ferries

Access: 900 m / 0.56 mi 12 min walk / 2 min drive

PARRAMATTA

Railway station

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

EVENT CINEMA

Cinema district

Access: 1 km / 0.62 mi 13 min walk / 3 min drive

Shuttle

Additional charge

OLD GOVT HOUSE

Historic monument

Access: 1.2 km / 0.75 mi 15 min walk / 6 min drive

ROSEHILL RACECOURSE

Racetrack

Access: 4.7 km / 2.92 mi 11 min drive

Qudos Bank Arena

Opera/symphony/concert hall

Access: 14 km / 8.7 mi 10 min drive

BLUE MOUNTAINS

Tourist attraction

Access: 62 km / 38.53 mi 1 hrs 4 min drive

Parramatta Park

Park

Access: 400 m / 0.2 mi 6 min walk / 1 min drive

CHURCH STREET

Restaurant and cafe district

Access: 100 m / 0.06 mi

Shuttle

WESTFIELD SHOPPING

Shopping centre/mall

Access: 1 km / 0.62 mi 13 min walk / 3 min drive

Shuttle

Additional charge

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 440 m² / 4736.116 sq ft
Maximum seats capacity: 550
Maximum capacity for banquets: 330

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 2,138 reviews

TripAdvisor Rating 3.6/5 1,364 reviews

Good Location, Mixed Service, and Room Design Flaws

mandybb21 Couples - 6/10/2025 TripAdvisor review

We arrived about 30 minutes before the official check-in time and were initially met by a staff member who seemed disinterested and unhelpful. We were told to return at 2 PM and weren’t given the option to complete any of the check-in process in advance, which would have made things more efficient. After parking the car and bringing our luggage up, we decided to use the complimentary drink voucher to pass the time, only to find the bar didn’t open until later in the afternoon. When we returned to reception, we were assisted by the duty manager, who was much more professional and accommodating. He offered to start the check-in process early, and within five minutes we had our keys, and the room was ready. His helpfulness really improved our experience after a rough start. The room itself was clean and tidy with a standard layout. The bathroom had a shower-over-bath setup with a small glass screen at the front, but unfortunately it did little to contain the water. After showering, water ended up all over the floor, creating a slippery and potentially dangerous situation - especially concerning for elderly guests or those with mobility challenges. Another downside was housekeeping vacuuming in the hallway outside our room between 7:30 and 8am on the first morning. For guests trying to rest or recover from travel, this was not appreciated and felt unnecessarily early. On a positive note, the hotel provides guests with a reusable water bottle in-room that can be refilled at a station near the bar downstairs. Refillable toiletries (soap, shampoo, conditioner) are also provided, though no extra amenities like a shower cap were included. The hotel’s best feature is its location - within easy walking distance to Commbank Stadium, not too far from Westfield, and the train station as well. While I’d consider staying again for the location the inconsistent service, poor bathroom design, and early noise from housekeeping detract from what should be a 4-star experience.

Lik M. L. T. Business - 6/8/2025 Confirmed reviews ALL

Diane B. Friends - 6/8/2025 Confirmed reviews ALL

We popped in to have dinner. The restaurant was closed on a Sunday night. We were told we could only order from the bar

Relax43370914666 Couples - 6/8/2025 TripAdvisor review

Visited the Novotel Parramatta for a quick bite. We were told the restaurant is closed on a Sunday night. We were told we would eat from the bar menu thinking the bar menu had very basic food. We thought we’d have a quick look. We were surprised that I had quite a good range of selections I had the chicken Pankocrumbed schnitzel. It was so delicious and crunchy. My husband had the way you beef burger. It was divine. There was a lovely guy there called Adam who whipped up an amazing cocktail. I have never had a better cocktail thank you so much. Definitely will be back.

Yvonne M. Business - 6/6/2025 Confirmed reviews ALL

Checking out and was told by reception I needed to pay for my parking at the pay station despite signage saying pay at reception. Pay station was not accepting payment. Returned to reception for her to say I said to press the button and I will let you out. Called reception two days after checking out to advise I hadn’t been charged for my stay. Was told to email and was hung up on before I could say anything else. No response to my email query and finally charged for the stay 3 weeks later.

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Web-users rating

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.