Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.7/5 900 reviews

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12 Steel Street, 2302 NEWCASTLE, Australia

Description

Hotel extras

  • The best location Newcastle has to offer.

  • Seven spacious meeting and event spaces with overhead projector and with free Wi-Fi access.

  • On-site parking available.

  • The cafe-bar offers a delicious all-day menu, room service and a breakfast buffet.

  • Comfortable rooms with new beds, free Wi-Fi and TV with Chromecast.

Our accommodation(s)

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Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Telephone
Fax 0/00000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  900 reviews

TripAdvisor Rating  3.0/5  18 reviews

Convenient and basic stay when in newcastle.

Customer review rating 4.0/5

John Business - Confirmed reviews ALL

Near the interchange, its a middle-of-the-range hotel with good service and friendly and helpdul staff. Room are functional and comfortable. Breakfast was fine.

Dear John C., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Queenie Ng Assistant Manager

Customer review rating 4.0/5

Lynne W. Business - Confirmed reviews ALL

Restaurant food was excellent, rooms need updating

Convenient Location

Customer review rating 4.0/5

P C. Business - Confirmed reviews ALL

Quick stopover, served it's purpose, late check in in evening out early morning. Reception easy access, tidy and polite staff, car parking onsite reasonably priced.

Dear Paul C., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Newcastle Team

Won’t stay again

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The staff were friendly but my room was dirty Bath was covered in scum marks Obviously hadn’t been vacuumed next to or under bed remote was unclean

Customer review rating 3.0/5

Nicole C. Business - Confirmed reviews ALL

Came in for work, Staff were nice. Room - pleasant Bathroom dated

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Other web-users rate our hotel

  • 549 reviews 7.9/10 Location
  • 909 reviews 5/10 Room
  • 667 reviews 8.2/10 Service
  • 11 reviews 0/10 WiFi
  • 534 reviews 4.6/10 Comfort
  • 406 reviews 3.6/10 Cleanliness
  • 229 reviews 3.5/10 Vibe
  • 229 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.