ibis Styles Sydney Central 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,405 reviews

Best price
guarantee
ibis Styles Sydney Central - Image 1
ibis Styles Sydney Central - Image 2
ibis Styles Sydney Central - Image 3
ibis Styles Sydney Central - Image 4
27 Wentworth Ave, 2010 SYDNEY, Australia

Description

Hotel extras

  • Centre of Sydney CBD and on the doorstep of trendy Surry Hills

  • Short walk to multiple transport options

  • 24-hour front desk, self check-in and free luggage storage on request

  • Every room features a kitchenette with microwave and mini-fridge

  • Free Wi-Fi available in public areas and every guest room

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

GPS:-33.8781878, 151.2108804

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

MEE SO

Explore the dynamic fusion of Seoul & Tokyo at Mee So, blending classic street food with modern flair. Our signature cocktails pay homage to Japanese and Korean artists, while our menu offers a fusion of traditional techniques and innovative flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,405 reviews

TripAdvisor Rating  3.0/5  67 reviews

Nice comfortable room in a great location

TripAdvisor rating 4.0/5

EmpireState1972 Families - TripAdvisor review

This was our 8th hotel we stayed in on our Australia trip and this room was one of the better places we stayed in. Clean, comfortable beds and great shower. Paid extra for the buffet breakfast and we enjoyed everything that was on offer. Definitely recommend and would stay here again.

Room smelled of sweat

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Hi there Luckily your team could relocate me, but the first room I arrived in smelled like a men’s locker room. Not ideal. The staff were good thought and dealt with it well. Thanks Barrie

Dear Sir/Madam, Thanks for taking the time to tell us about your experience at the ibis Styles Sydney Central. We are very disappointed to learn that we did not provide you with a memorable experience; please allow us to express our sincerest apologies. At Ibis Styles, we are working tirelessly to provide a superior service experience for all our Accor Members; therefore, your feedback is very important to us. We have passed your feedback to our team to understand what happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate the time taken to share your concerns, if you decide to visit Sydney again, please do get in touch, and we will strive to better assist you this time. Sincerely, Govinda Poudel Night Auditor The IBIS Style Sydney Central

Good location, easy walking distance to Museum station

Customer review rating 4.0/5

Karin Solo - Confirmed reviews ALL

Stand alone check-in stations were new to me but there was a lovely lady there to assist. Room was comfortable for a short stay.

Dear Karin, Greetings from the Ibis Styles Sydney Central, We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Govinda Poudel Night Auditor The Ibis Styles Sydney Central

Unprofessional staff and client engagement program is terrible

Customer review rating 1.0/5

Vineet R. Business - Confirmed reviews ALL

Stayed overnight in the hotel; checked out on 3rd May and left an expensive piece of new clothing in the room; called on 4th to secure it and made 4 calls in a week; no call backs and finally on my fourth call told house keeping not found anything or disposed off as per some strange hotel policy. No one in sane mind would throw an expensive and new clothing in trash in and not report to management.. Bizarre policy and no call back to update on the finding is utterly unprofessional. Never I would think or recommend booking in IBIS chain.

Dear Vineet, We are deeply concerned to learn about the disappointing experience you encountered regarding the lost property request. We understand how distressing it can be to misplace something of value, and we genuinely regret any inconvenience or discomfort this may have caused you. Please know that we made every effort to locate your lost item, conducting thorough searches and reaching out to all relevant departments. However, despite our best efforts, we were unable to locate it. For any other enquiries, we are at your service. Sincerely, The team of the Ibis Styles Sydney Central

Unhelpful

Customer review rating 1.5/5

Loretta Solo - Confirmed reviews ALL

I booked on behalf of my father who arrived late at night for surgery the next day. I tried to call numerous times during the day to check on the booking and make payment so my dad did not have to worry. No phone call was answered. The staff member checking him in would not take payment over the phone, meaning he had to pay himself out of very limited funds. Unhappy as this could have been avoided.

Dear Loretta, First and foremost, please accept our sincerest apologies for the difficulties you encountered when attempting to contact us and make payment over the phone. It is unacceptable that your calls went unanswered, and I assure you that this matter will be thoroughly investigated and addressed with our team to prevent any recurrence. Regarding the payment process, I understand your concerns and regret any inconvenience caused by the inability to make payment over the phone. Our current policy aims to ensure security and compliance for our guests and property; therefore, we are unable to take credit card details over the phone. Once again, I apologize for the shortcomings in our service and thank you for bringing them to our attention. We value your patronage and hope to have the opportunity to restore your faith in our hotel in the future. Sincerely, The team of the Ibis Styles Sydney Central

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,882 reviews 9.6/10 Location
  • 2,249 reviews 5.9/10 Room
  • 1,735 reviews 6.8/10 Service
  • 153 reviews 2.4/10 WiFi
  • 1,126 reviews 4.7/10 Cleanliness
  • 456 reviews 4/10 Amenities
  • 428 reviews 6.5/10 Breakfast
  • 51 reviews 2.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.